Physician Peer Coach Training Program (12-Month Virtual or 6-Month Hybrid Programs)

Eligibility:

Participants must be an active physician member in good standing to be eligible to participate in this program. Active membership is required throughout the term of the program. If the participant’s membership expires during the program term, they will be required to renew their membership to continue accessing online materials. Residents, Fellows-in-Training, and Medical Students are not eligible for this program.

Attendance:

Attendance for live training dates, including virtual and in-person sessions, is mandatory to earn a certificate of completion for the program. Training dates will be advertised on the ACP website at the time of purchase. Accommodations can be made for missing no more than one of the  live training dates on a case-by-casae basis. Participants must notify ACP staff prior to the training dates.  Participants will be required to complete the make-up assignments as instructed by ACP staff and/or faculty. There is no make-up accommodation for missing the in-person training sessions. Participants who do not meet attendance requirements are not eligible for any refunds.

Refund Policy:

No refunds will be issued within 30 days of the program start date. The program start date is the date access to online material is provided. 

Changes to Program Training Dates:

ACP reserves the right to change training dates due to extenuating circumstances. If any of the training dates are changed, Participants will receive written notice from ACP and offered a rescheduled date. If participants are unable to attend the new date, they will receive instructions to accommodate the missed session.

Complaints and Disputes:

Participants may submit any complaints or disputes related to this program to the ACP Physician Peer Coaching Staff (coaching@acponline.org). Participants may also contact ACP’s Member Product and Support (help@acponline.org). Any complaints or disputes will be reviewed on a case-by-case basis. ACP staff will try to respond within two business days.

Coaching Waiver:

Participants must agree to the terms of the ACP Physician Peer Coaching Waiver. 

1-hr Individual and 1-hr Group Coaching Sessions Products

Eligibility:

Participants must be an active physician member in good standing to be eligible to participate in this program. Active membership is required throughout the term of the program. If the participant’s membership expires during the program term, they will be required to renew their membership to continue accessing online materials. Medical Students and non-physician Affiliate Members are not eligible for this program. 

Coaching Call Attendance/Rescheduling:

Live (virtual) attendance is required for each scheduled coaching call. Participants will be responsible for scheduling calls with their coach using the designated scheduling link provided. All allocated coaching calls must be scheduled within the designated program period. Participants may request for a coaching call to be rescheduled by providing written notification to their coach at least 24 hours in advance of the scheduled call. If the participant fails to give 24-hour notice, then that coaching hour is forfeited. If the participant fails to schedule all allocated coaching calls during the program period, then the remaining coaching hours will be forfeited without a refund. 

Refund Policy:

No refunds will be issued within 30 days of the program start date.  No refunds will be issued for calls missed due to failure to provide adequate notice. 

Coach Assignment:

Participants will be assigned a coach at the start of the program term. ACP will do our best to ensure that participants work with their same assigned coach during the entire program term. However, participants are not guaranteed to work with the same coach over the full program term. If a coach re-assignment is required, ACP will do our best to re-assign a coach within two weeks. 

Coaching Waiver:

Participants must agree to the terms of the ACP Physician Peer Coaching Waiver.

Coaching Training Workshops

Eligibility: 

Participants must be an active physician member in good standing to be eligible to participate in this program. Active membership is required throughout the term of the program. If the participant’s membership expires during the program term, they will be required to renew their membership to continue accessing online materials. Residents, Fellows-in-Training, and Medical Students are not eligible for this program. 

Attendance: 

Live (virtual) attendance for the workshop . Workshop dates will be advertised on the ACP website at time of purchase. If the participant is unable to attend the coaching session, then they forfeit the coaching hour.  

Refund Policy: 

No refunds will be issued within 30 days of the workshop start date. The workshop start date is the date access to online material is provided.  

Changes to Program Training Dates: 

ACP reserves the right to change training dates due to extenuating circumstances. If any of the training dates are changed, Participants will receive written notice from ACP and offered a rescheduled date. If participants are unable to attend the new date, they will receive instructions to accommodate the missed session.    

Complaints and Disputes: 

Participants may submit any complaints or disputes related to this program to the ACP Physician Peer Coaching Staff (coaching@acponline.org). Participants may also contact ACP’s Member Product and Support (help@acponline.org). Any complaints or disputes will be reviewed on a case-by-case basis. ACP staff will try to respond within two business days. 

Coaching Waiver: 

Participants must agree to the terms of the ACP Physician Peer Coaching Waiver.