Telehealth Guidance and Resources

What is Telehealth?

Telehealth encompasses many modes of communication and transfer of healthcare data between healthcare professionals and their patients, including telemedicine (video visits), telephone visits and remote patient monitoring.

This section offers guidance on clinical use cases, technology, regulations and waivers, and billing and coding.

Telemedicine: A Practical Guide for Incorporation into Your Practice

ACP's new online CME program provides crucial information to physicians looking to begin or expand the use of telemedicine during the COVID-19 outbreak. It includes guidance about coding and using telehealth, CME/MOC is free to ACP members.

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Physician Video Visits

Many patients now utilize video chat to receive medical care from their physician. The following resources cover important details physicians should consider, such as technology options, regulations, and billing and coding information.

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Telephone with Patients

Some patients may not be able to have video visits. Practices can use audio-only telephone calls to provide care to their patients if video visits are not possible.

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Remote Patient Monitoring

Patients with chronic medical conditions may benefit from ongoing physiologic monitoring to guide ongoing adjustments in treatment plans. New technology makes this monitoring easier for both patients and physicians, and new billing options reimburse practices for their time and expenses.

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Practice Workflow Recommendations

Integrating telehealth into an existing practice requires careful planning with staff and consideration of patients' needs.

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