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COVID-19 Practice Management Resources

These resources are intended to help practices manage the non-clinical aspects of the pandemic.  Any new clinical guidance for physicians will be posted on ACP’s COVID-19 resource page.

What's New

Updated 5/7/2021
  • A new HHS COVID-19 Coverage Assistance Fund (CAF) will cover the costs of administering COVID-19 vaccines to underinsured patients with health plans who either do not cover vaccine administration fees, or require cost-sharing. Physician practices can submit claims for reimbursement consideration after the patient’s insurance has denied or only partially paid for the administration of the vaccine.  Click here for more information.
  • The American Rescue Plan Act of 2021 included some financial assistance to patients.  (1) COBRA premium assistance is available for eligible individuals April 1 through September 30, 2021.  (2) Up to $9000 for funeral expenses for families of people who died due to COVID-19 since January 2020.  See “Tax and Other Benefits” on this page.
  • For information for physician practices as employers and information to help your patients learn more about vaccination, go here.
  • Vaccine information and resources to help practices plan for education and administration of COVID-19 vaccines can be found on ACP’s Coronavirus Vaccine Resources page.

COVID-19 Coding & Billing

COVID-specific codes for diagnosis, testing, vaccines, PPE, and cost-sharing.

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Telehealth Guidance & Resources

How to code and bill for telehealth during the COVID-19 emergency, including video visits, remote monitoring, telephone calls, workflow modifications, CPT and ICD10 codes, modifiers, allowed technologies, and testing.

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State and Private Payer Policies

Keep up with payer and state-specific policy updates and flexibilities, including testing, cost sharing, prescriptions, and “provider” enrollment.

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Practice Management Issues

Managing supplies, testing, personnel, medico-legal concerns, and looking toward re-opening.

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Practice Financial Assistance

Information about how to access financial assistance, including new payroll assistance, loans, and grants; manage personnel shortages; and access supplies and testing.

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COVID-19 Recovery: Team-Based Care Toolkit

This ACP-developed toolkit features team-based resources to help physicians, their teams, and their patients optimize team-based care during and after a pandemic. Topic areas include steps to optimal team-based care, effectiveness of team-based care in a pandemic, using telehealth to manage high-risk chronic conditions, informing patients about changes in practice, and sustaining teams and positive changes.

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