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COVID-19 Practice Management Resources

This toolkit is intended to help practices now and in the coming weeks make adjustments due to COVID-19.  Any new clinical guidance for physicians will be posted on ACP’s COVID-19 resource page.

What's New

Updated 8/4/2020
  • Second chance to receive Provider Relief Payments for certain Medicare providers who did not receive from the initial $50 billion distribution.  Determine eligibility and how to apply here.
  • The application deadline for phase 2 of the general distribution to Medicaid, Medicaid managed care, and CHIP providers has been extended.  Both groups have until Friday, August 28, 2020, to apply.
  • The Secretary of HHS has renewed the Public Health Emergency (PHE) for another 90 days, thereby extending many of the flexibilities and waivers resulting from the declaration.
  • The Payroll Protection Program has been extended through August 8.  Applications can be accessed here.
  • The Paycheck Protection Program Flexibility Act of 2020 became law on June 5, 2020.  The legislation lowers the amount required to be spent on payroll costs from 75% to 60%.  It also extends the “covered period” to 24 weeks (through Dec. 31), allows PPP borrowers to defer payroll tax payments, establishes 5 years as the minimum maturity term for the balance remaining after forgiveness, and provides greater flexibility to rehire employees that would otherwise reduce the amount forgiven. For more details about the changes, go here
  • Need help planning for gradual re-opening?  These resources include creative staffing and workflow modifications, infection control checklist, testing strategies, patient communication templates and FAQs, and more.
  • The IRS recently provided clarification that Provider Relief Fund payments are considered taxable income.  ACP is advocating Congress to change that.

Telehealth Coding and Billing Information

How to code and bill for telehealth during the COVID-19 emergency, including CPT and ICD10 codes, modifiers, allowed technologies, and testing.

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State and Private Payer Policies

Keep up with payer and state-specific policy updates and flexibilities, including testing, cost sharing, prescriptions, and “provider” enrollment.

Learn More

Practice Financial Assistance

Information about how to access financial assistance, including new payroll assistance, loans, and grants; manage personnel shortages; and access supplies and testing.

Learn More

Practice Management Issues

Managing supplies, testing, personnel, medico-legal concerns, and looking toward re-opening.

Learn More