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COVID-19 Practice Management Resources

These resources are intended to help practices manage the non-clinical aspects of the pandemic.  Any new clinical guidance for physicians will be posted on ACP’s COVID-19 resource page.

What's New

Updated 11/19/2021
  • New vaccination mandates for employers:
    • OSHA has issued an Emergency Temporary Standard on COVID-19 Vaccination and Testing for all employers with 100 or more employees.  Employees must be vaccinated or undergo weekly testing and wear masks; employers must keep records and report to OSHA any hospitalizations or deaths among their employees.
    • CMS also released an emergency regulation requiring all healthcare workers at Medicare and Medicaid certified facilities to be vaccinated against COVID-19.  This regulation does not apply to private physician practices unless they are part of one of the applicable entities.
  • DHHS Office of Civil Rights (OCR), which enforces the HIPAA regulations, issued guidance regarding disclosures related to whether individuals have received the COVID-19 vaccination.  The guidance reminds the public that the HIPAA Privacy Rule does not apply to employers or employment records, including those of covered entities or business associates in their capacity as employers.  As covered entities, the privacy rule pertains to patients but not employees.  State regulations may differ, so it is important to check. For more information, go here.
  • The public health emergency has been extended another 90 days to January 13, 2022.
  • For information for physician practices as employers and information to help your patients learn more about vaccination, go here.

COVID-19 Coding & Billing

COVID-specific codes for diagnosis, testing, vaccines, PPE, and cost-sharing.

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Telehealth Guidance & Resources

How to code and bill for telehealth during the COVID-19 emergency, including video visits, remote monitoring, telephone calls, workflow modifications, CPT and ICD10 codes, modifiers, allowed technologies, and testing.

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State and Private Payer Policies

Keep up with payer and state-specific policy updates and flexibilities, including testing, cost sharing, prescriptions, and “provider” enrollment.

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Practice Management Issues

Managing supplies, testing, personnel, medico-legal concerns, and looking toward re-opening.

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Practice Financial Assistance

Information about how to access financial assistance, including new payroll assistance, loans, and grants; manage personnel shortages; and access supplies and testing.

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COVID-19 Recovery: Team-Based Care Toolkit

This ACP-developed toolkit features team-based resources to help physicians, their teams, and their patients optimize team-based care during and after a pandemic. Topic areas include steps to optimal team-based care, effectiveness of team-based care in a pandemic, using telehealth to manage high-risk chronic conditions, informing patients about changes in practice, and sustaining teams and positive changes.

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Resident Well-being Learning Series

ACP’s online Resident Well-being Learning Hub connects residents with evidence-based strategies to foster well-being and mitigate burnout, which is increasingly important as residents continue to work under the strain of the COVID-19 pandemic and its effects. Ideal for a residency program, these three modules can be reviewed individually prior to small group discussions and are aligned with the new ACGME requirements for resident training in well-being.

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