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COVID-19 Practice Management Resources

This toolkit is intended to help practices now and in the coming weeks make adjustments due to COVID-19.  Any new clinical guidance for physicians will be posted on ACP’s COVID-19 resource page.

What's New

Updated 5/26/2020
  • Provide input to help inform ACP’s advocacy and practice management support during COVID-19. Even if you have responded before, you can respond again so we can find out if things have changed!
  • Facilities and practices who received a Provider Relief Fund payment now have 90 days to attest to receipt of the funds and agree to the terms and conditions. For more information on eligibility, terms and conditions, how to reject or return payments, see these FAQs.
  • SBA has provided new guidance on the PPP loans.  See this fact sheet for borrowers and FAQs.  For more details, see our Practice Financial Assistance page. 
  • Telephone call claims update: MACs will reprocess claims for those services previously denied or paid at the lower rate.  For more details, see the Telephone Calls tab here.
  • Need help planning for gradual re-opening?  These resources include creative staffing and workflow modifications, infection control checklist, testing strategies, patient communication templates and FAQs, and more.

Telehealth Coding and Billing Information

How to code and bill for telehealth during the COVID-19 emergency, including CPT and ICD10 codes, modifiers, allowed technologies, and testing.

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State and Private Payer Policies

Keep up with payer and state-specific policy updates and flexibilities, including testing, cost sharing, prescriptions, and “provider” enrollment.

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Practice Financial Assistance

Information about how to access financial assistance, including new payroll assistance, loans, and grants; manage personnel shortages; and access supplies and testing.

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Practice Management Issues

Managing supplies, testing, personnel, medico-legal concerns, and looking toward re-opening.

Learn More