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COVID-19 Practice Management Resources

This toolkit is intended to help practices now and in the coming weeks make adjustments due to COVID-19.  Any new clinical guidance for physicians will be posted on ACP’s COVID-19 resource page.

What's New

Updated 6/23/2020
  • HHS is distributing another $15 billion in CARES Act Provider Relief Fund payments to eligible Medicaid and CHIP physicians and organizations. The payment will be at least 2% of reported gross revenue from patient care, and the final amount will be determined based on submitted data including the number of Medicaid patients served. Eligible physicians and organizations have until July 20, 2020, to submit their application and report other necessary information. HHS is hosting two webcasts at 2 PM ET on Tuesday, June 23rd and Thursday, June 25th for those that are interested in learning more about the application process. Registration is required.
  • The Center for Connected Health Policy (CCHP) has released a new toolkit that tracks actions and policy changes taken by state government (including executive orders), Medicaid programs, insurance departments, and medical licensing boards.
  • The Paycheck Protection Program Flexibility Act of 2020 became law on June 5, 2020.  The legislation lowers the amount required to be spent on payroll costs from 75% to 60%.  It also extends the “covered period” to 24 weeks (through Dec. 31), allows PPP borrowers to defer payroll tax payments, establishes 5 years as the minimum maturity term for the balance remaining after forgiveness, and provides greater flexibility to rehire employees that would otherwise reduce the amount forgiven. For more details about the changes, go here
  • Need help planning for gradual re-opening?  These resources include creative staffing and workflow modifications, infection control checklist, testing strategies, patient communication templates and FAQs, and more.

Telehealth Coding and Billing Information

How to code and bill for telehealth during the COVID-19 emergency, including CPT and ICD10 codes, modifiers, allowed technologies, and testing.

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State and Private Payer Policies

Keep up with payer and state-specific policy updates and flexibilities, including testing, cost sharing, prescriptions, and “provider” enrollment.

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Practice Financial Assistance

Information about how to access financial assistance, including new payroll assistance, loans, and grants; manage personnel shortages; and access supplies and testing.

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Practice Management Issues

Managing supplies, testing, personnel, medico-legal concerns, and looking toward re-opening.

Learn More