You are using an outdated browser. Please upgrade your browser to improve your experience.

You are using an outdated browser.

To ensure optimal security, this website will soon be unavailable on this browser. Please upgrade your browser to allow continued use of ACP websites.

You are here

Help Your Patients Enroll in Health Insurance

ACA Education and Enrollment Outreach

Health insurance shoppers can visit or call 1-800-318-2596 to learn about health insurance plans available in their area and to see if they qualify for subsidies to purchase health coverage and reduce cost sharing. Medicaid enrollment is open throughout the year.


Since opening in 2013, the ACA's health insurance marketplaces have helped millions of people shop for and enroll in health coverage. Many people have also been able to get financial assistance to help them afford the plans offered by the marketplaces. Physicians and their staffs can help get the word out about enrollment opportunities and educate their patients about community-based health insurance enrollment assistance. To help you help your patients make informed health insurance choices, as well as to answer questions that you might have, the American College of Physicians has put together a series of documents to address questions about the changes in healthcare coverage brought about by the marketplaces.

Open enrollment for 2020 starts on November 1, 2020 and ends on December 15, 2020 for states that utilize the federal marketplace. The deadline for states administering their own exchanges may vary slightly from the federal enrollment period; please refer to our state-specific resources to find the exact enrollment period for each state. After the open enrollment period, special enrollment opportunities are available under certain circumstances such as a change in family status (including marriage or birth of a child), residence or income. Health insurance shoppers can visit or call 1-800-318-2596 to see if they qualify for a special enrollment period. Medicaid enrollment is open throughout the year. 


The following documents include general information on resources that are available to you and your patients, and answers to frequently asked questions about insurance enrollment. In addition, ACP has also assembled state-specific resources to tell you more about what is happening in your area and help you provide your patients with accurate contact information.

Affordable Care Act Issues Physicians Need to Know: This document provides practical information to physicians and their patients regarding COVID-19 coverage, provider network adequacy issues, the health insurance appeals process, information about cost sharing, and how physicians can help their patients acquire non-covered drugs.

ACP's State-by-state Guides to Helping Patients Enroll: Find information about how the insurance marketplace will operate in your state and a resource guide you can give to your patients to help them find the appropriate people to answer their questions about health insurance.

Questions and Answers about Health Insurance Marketplaces and the Affordable Care Act

ACP Health Insurance Enrollment Comment Center

Have questions or comments about ACA health insurance marketplaces and enrollment? Contact ACP staff at to share your thoughts.

Other Resources