Bringing the Team to the Video Visit: Best Practices and Practical Solutions

Make telemedicine more satisfying and effective for patients and physicians by mobilizing your practice team. This webinar offers practical solutions to adapting workflows and team functions for video visits, drawing on the best practices of the Johns Hopkins Community Physicians outpatient network.

Learning Objectives:

• Discuss how team-based care can improve the patient & provider experience during telemedicine office visits.
• Define the telemedicine “team”, with each member’s role and responsibilities.
• List four barriers we encountered when implementing team-based telemedicine, and we addressed them.
• Share resources for training staff.

Speakers:

Maura McGuire, MD, FACP
Senior Director of Education and Training, Johns Hopkins Community Physicians
Assistant Dean for Part-Time Faculty, Johns Hopkins University School of Medicine

Judy Greengold, MSN, CRNP, FNP
Nurse Practitioner, Johns Hopkins Community Physicians
Director, Johns Hopkins Medicine Telemedicine Education Consortium, Faculty, JHU School of Medicine & Armstrong Institute Center for Diagnostic Excellence

Christine Rawlinson, MSN, RN, CEN, NPD-BC
Director, Education and Nursing
Johns Hopkins Community Physicians

Tabassum Salam, MD, MBA, FACP (Moderator)
Chief Learning Officer
Institute for Learning, Leadership and Development - iLEAD
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