You are using an outdated browser. Please upgrade your browser to improve your experience.

You are here

Patients Before Paperwork

An ACP initiative to reinvigorate the patient-physician relationship by challenging unnecessary practice burdens.

ACP has long identified reducing administrative complexities or burdens as a priority. Ongoing actions to achieve this goal have included developing and maintaining related policy, participating in various efforts to work to alleviate specific regulatory and insurance requirements, and eliminating other unessential tasks that detract from patient care and contribute to physician "burn-out."

UPDATE: ACP published a set of policy recommendations on reducing excessive administrative tasks. "Putting Patients First by Reducing Administrative Tasks in Health Care: A Position Paper of the American College of Physicians" provides a cohesive framework for identifying and evaluating administrative tasks and outlines detailed recommendations to reduce excessive administrative tasks across the health care system.

ACP Strategies for This Initiative

  • Identify and prioritize which complexities are of the top concern for ACP members and their patients.
  • Educate ACP members, other physicians, consumer advocates, and policy makers on what makes up administrative complexities, including the intent of the requirement and how the complexity impacts patients and physicians.
  • Implement the most effective advocacy, stakeholder engagement, and practice support approaches to help mitigate or eliminate the top priority complexities and to help ACP members (and other physicians) address those complexities that cannot be eliminated.
  • Achieve results that reduce physician burn-out, help restore the joy of practice, and reinvigorate the patient-physician relationship.

What ACP Is Doing

Policy Development and Education

Feedback to Regulatory Agencies, Congress, and Other Key Stakeholders

Collaborations with Other Stakeholders

  • Collaborating with key regulatory agencies, including CMS and ONC, to update regulations and policies to reduce excessive administrative tasks.
  • Collaborating with ACP’s Physician Wellness Taskforce to align ACP’s broader efforts to promote physician wellness.

Tools and Services Offered by ACP

What ACP Members Can Do to Help

Contact us at policy-regs@acponline.org or discuss these issues in the
Member Forum on Promoting Physician Wellness and Preventing Burnout.

  • Tell us about your best practices to address administrative burdens, especially in our top 3 identified priority areas: electronic health record usability, quality reporting, and dealing with insurance companies.
  • Send in specific examples or vignettes explaining how these burdens have had an impact on your ability to care for a patient.
  • And finally, how can ACP best serve you to address these issues?