Ask MLE

MLE offers prompt, knowledgeable customer service including experienced laboratory professionals for technical support. MLE Customer Service Representatives are available Monday-Friday from 9:00 a.m. to 5:00 p.m. Eastern Time to assist you with the following:

• Regulatory information.
• Order selection to ensure you enroll in the most economical order option(s) for the tests you perform.
• Feasibility of offering new analytes at your request.
• Support during proficiency testing events.

Additionally, experienced laboratory professionals will guide you through the following:

• Technical issues.
• Interpretation of your results.
• Steps necessary for corrective action.

Call MLE Customer Service 800-338-2746, ext. 4510 or 202-261-4510, or e-mail us at mle@acponline.org, for any questions about MLE, proficiency testing or any other laboratory related issues.