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HomePractice ResourcesBusiness ResourcesMedical Lab EvaluationAsk MLE

Ask MLE

    The Medical Laboratory Evaluation Program

    MLE offers prompt, knowledgeable customer service including experienced laboratory professionals for technical support. MLE Customer Service Representatives are available Monday-Friday from 9:00 a.m. to 5:00 p.m. Eastern Time to assist you with the following:

    • Regulatory information.
    • Order selection to ensure you enroll in the most economical order option(s) for the tests you perform.
    • Feasibility of offering new analytes at your request.
    • Support during proficiency testing events.

    Additionally, experienced laboratory professionals will guide you through the following:

    • Technical issues.
    • Interpretation of your results.
    • Steps necessary for corrective action.

    Call MLE Customer Service 800-338-2746, ext. 4510 or 202-261-4510, or e-mail us at mle@acponline.org, for any questions about MLE, proficiency testing or any other laboratory related issues.